{"id":23950,"date":"2021-06-16T10:36:31","date_gmt":"2021-06-16T13:36:31","guid":{"rendered":"https:\/\/massarifestas.com.br\/politica-de-entrega\/"},"modified":"2022-08-16T10:04:32","modified_gmt":"2022-08-16T13:04:32","slug":"politica-de-entrega","status":"publish","type":"page","link":"https:\/\/massarifestas.com.br\/es\/politica-de-entrega\/","title":{"rendered":"Pol\u00edtica de entrega"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=\u00bb.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}\u00bb][vc_column css=\u00bb.vc_custom_1527238251732{padding-top: 0px !important;}\u00bb]\t\t\t<div id=\"wd-5fa96bb2b20d9\" class=\"wd-text-block-wrapper wd-wpb wd-rs-5fa96bb2b20d9 color-scheme-dark text-left vc_custom_1604938688404\">\n\t\t\t\t<div class=\"woodmart-title-container woodmart-text-block reset-last-child font-primary wd-font-weight-600 \">\n\t\t\t\t\tInformaci\u00f3n de entrega\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=\u00bb.vc_custom_1604938446025{margin-bottom: 0px !important;}\u00bb el_class=\u00bbtext-larger\u00bb text_larger=\u00bbno\u00bb]El plazo de entrega de sus pedidos var\u00eda en funci\u00f3n de la direcci\u00f3n informada para la entrega. El plazo s\u00f3lo comienza a contarse a partir del momento en que se aprueba el pago del pedido y se verifica la disponibilidad del producto.<\/p>\n<p>Antes de cerrar el pedido es posible conocer el plazo de entrega accediendo a su <b>\u00abCesta<\/b> \u00bb e informando del n\u00famero de su CEP en el campo <b>\u00abCalcular el env\u00edo\u00bb.<\/b> Una vez hecho esto, haga clic en el bot\u00f3n <b>\u00abCalcular\u00bb,<\/b> se mostrar\u00e1n las opciones de env\u00edo disponibles, el tiempo estimado de entrega para el c\u00f3digo postal informado y tambi\u00e9n el valor del flete en la modalidad elegida.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1528700432537{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}\u00bb][vc_column css=\u00bb.vc_custom_1527238251732{padding-top: 0px !important;}\u00bb]\t\t\t<div id=\"wd-5fa96af557eb3\" class=\"wd-text-block-wrapper wd-wpb wd-rs-5fa96af557eb3 color-scheme-dark text-left vc_custom_1604938494429\">\n\t\t\t\t<div class=\"woodmart-title-container woodmart-text-block reset-last-child font-primary wd-font-weight-600 \">\n\t\t\t\t\tImportante\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=\u00bb.vc_custom_1623850571746{margin-bottom: 0px !important;}\u00bb text_larger=\u00bbno\u00bb woodmart_inline=\u00bbno\u00bb]La inclusi\u00f3n de un producto en el \u00abcarrito\u00bb no garantiza su reserva. El producto s\u00f3lo se reservar\u00e1 al cliente una vez completado el pedido y aprobado el pago.<\/p>\n<p>Su pedido puede ser recibido por porteros, secretarios, familiares o cualquier responsable, previa firma del recibo de entrega y presentaci\u00f3n de un documento.<\/p>\n<p>Es importante comprobar siempre los productos en el momento de la entrega y rechazar la recepci\u00f3n si el embalaje no est\u00e1 en condiciones adecuadas o si hay signos de manipulaci\u00f3n. En estos casos, notifique inmediatamente a nuestro Servicio de Atenci\u00f3n al Cliente enviando un correo electr\u00f3nico a sac@massarifestas.com.br.<\/p>\n<p>Nuestro horario de apertura del chat en l\u00ednea es de lunes a viernes de 9 a 17 horas (excepto los d\u00edas festivos).[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1528700436855{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}\u00bb][vc_column css=\u00bb.vc_custom_1527238251732{padding-top: 0px !important;}\u00bb]\t\t\t<div id=\"wd-5fa96b200f92e\" class=\"wd-text-block-wrapper wd-wpb wd-rs-5fa96b200f92e color-scheme-dark text-left vc_custom_1604938537175\">\n\t\t\t\t<div class=\"woodmart-title-container woodmart-text-block reset-last-child font-primary wd-font-weight-600 \">\n\t\t\t\t\tDirecci\u00f3n incorrecta\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=\u00bb.vc_custom_1659104703864{margin-bottom: 0px !important;}\u00bb el_class=\u00bbtext-larger\u00bb text_larger=\u00bbno\u00bb woodmart_inline=\u00bbno\u00bb]Si el c\u00f3digo de seguimiento de Correos muestra que la direcci\u00f3n fue informada incorrectamente por el cliente, su pedido ser\u00e1 enviado a Massari Festas. Para realizar un reenv\u00edo, se le cobrar\u00e1 el flete de reenv\u00edo, o puede optar por devolver el pedido en su totalidad. Si desea impugnar la versi\u00f3n de Correos sobre la direcci\u00f3n correcta, env\u00ede un justificante de direcci\u00f3n a sac@massarifestas.com.br y nuestro equipo lo evaluar\u00e1 y lo reenviar\u00e1 gratuitamente.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1528700440423{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}\u00bb][vc_column css=\u00bb.vc_custom_1527238251732{padding-top: 0px !important;}\u00bb]\t\t\t<div id=\"wd-5fa96b3e2494d\" class=\"wd-text-block-wrapper wd-wpb wd-rs-5fa96b3e2494d color-scheme-dark text-left vc_custom_1604938564369\">\n\t\t\t\t<div class=\"woodmart-title-container woodmart-text-block reset-last-child font-primary wd-font-weight-600 \">\n\t\t\t\t\tObservaciones\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=\u00bb.vc_custom_1617041849320{margin-bottom: 0px !important;}\u00bb el_class=\u00bbtext-larger\u00bb text_larger=\u00bbno\u00bb]Independientemente de la modalidad elegida, el plazo de entrega de su compra se considera a partir de la fecha de contabilizaci\u00f3n de su producto en Correios, que se realiza siempre al d\u00eda h\u00e1bil siguiente a la fecha de confirmaci\u00f3n del pago de su pedido.*<\/p>\n<p>*(Durante la Fase de Emergencia establecida en el estado de Sao Paulo, haremos las publicaciones en los Correios en hasta 2 d\u00edas h\u00e1biles).[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=\u00bb.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_joinchat":[],"footnotes":""},"class_list":["post-23950","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de entrega - Massari Festas<\/title>\n<meta name=\"description\" content=\"Pol\u00edtica de entrega - El Massari es una empresa fundada en 2008 y opera en las ramas de los partidos y la artesan\u00eda. 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